Hannah Marie Cosmetics is a UK-based cosmetics manufacturing and retail business.

Data Controller:

Hannah Marie Cosmetics

Jarrow Business Centre, Rolling Mill Road, Jarrow, NE32 3DT

Hello@hannahmariecosmetics.co.uk

If you have any questions about this Privacy Notice or how we handle your data, please contact us using the details above.

2. The Personal Data We Collect

We may collect and process the following types of personal data:

a) Information You Provide Directly

• Name

• Billing and delivery address

• Email address

• Telephone number

• Payment details (processed securely via third-party payment providers)

• Order history

• Communications you send to us (email, contact forms, social media messages)

b) Information Collected Automatically

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time and date of visit

• Referring website

This information is collected via cookies and analytics tools (see Section 9).

3. How We Use Your Personal Data

We process your personal data for the following purposes:

To process and fulfil orders as performance of a contract

To manage payments and refunds as performance of a contract

To respond to enquiries for legitimate interests

To send marketing communications with consent

To improve our website and services for legitimate interests

To comply with our legal obligations

We will only use your data where we have a lawful basis to do so.

4. Marketing Communications

If you have opted in, we may send you marketing emails about new products, promotions, or updates.

You can:

• Withdraw consent at any time

• Click “unsubscribe” in marketing emails

• Contact us directly to opt out

We will never sell your personal data to third parties.

5. Sharing Your Data

We may share your personal data with trusted third parties where necessary, including:

• Payment processors (e.g., Stripe, PayPal)

• Website hosting providers

• Delivery and courier services

• Email marketing platforms

• Accountants or legal advisors (where required)

All third parties are required to respect the security of your personal data and process it lawfully.

6. International Transfers

If any of our service providers are located outside the UK, we ensure appropriate safeguards are in place, such as:

• UK adequacy regulations

• International Data Transfer Agreements (IDTAs)

• Standard Contractual Clauses

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes for which it was collected

• Comply with legal, tax, and accounting requirements

For example:

• Order records may be retained for up to 6 years to comply with HMRC requirements.

• Marketing data is retained until consent is withdrawn.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request erasure (“right to be forgotten”)

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent at any time (where applicable)

To exercise your rights, contact us at hello@hannahmariecosmetics.co.uk

9. Cookies

Our website uses cookies to:

• Ensure proper website functionality

• Analyse website traffic

• Improve user experience

You can manage cookie preferences through your browser settings.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

• Secure payment processing

• Encrypted connections (SSL)

• Restricted access to personal data

• Password-protected systems

11. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can resolve the issue.

You also have the right to lodge a complaint with the:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Telephone: 0303 123 1113

12. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The latest version will always be published on our website with the updated date.

Privacy Notice